Draft — pending legal review.
Refund Policy
We want you to be happy with your course. If it isn't right for you, you can cancel it and get a full refund within 14 days of purchase, as long as you have opened less than 50% of its lessons.
How to cancel
Open Account in the course app (or sign in at /account with the email you used to buy) and choose Cancel and get a refund next to the purchase. You don't have to give a reason. Lessons count as opened on any device or link of your purchase email.
What happens next
The refund is issued straight away and goes back to the card you paid with; your bank may take 5–10 business days to show it. Your access to the cancelled course ends at once.
Add-on courses
Each add-on bought after the main course is a separate purchase with the same conditions, counted on its own lessons. Cancelling the main course does not cancel an add-on: you keep it and can still open it with the same link.
After the cancellation period
If something went wrong with your purchase, email [support email] from the address you used to buy, and we'll look at it.
No subscriptions
All purchases are one-time payments. There are no recurring charges to cancel.
Contact
[Company legal name], [Registered address], company no. [Company registration number].
Support: [support email]. Privacy: [privacy contact email].
Last updated: [date].